Privacy Policy for L.I.N.Q

Last Updated: June 10, 2025

This Privacy Policy explains how Watch Software (“we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with L.I.N.Q (the “App”), a companion application designed for authorized users of our Blazor-based system. The App is intended for specific organizational use and is not available for public distribution.

1. Data We Collect

We collect the following types of personal information to provide and improve the App’s functionality:

• Contact Information: Your work email address, provided during Microsoft authentication, to identify and authenticate you within the App.
• User Details: Information such as your name, initials, role, department, and permissions (e.g., admin, charge hand), retrieved from our backend system to personalize your experience and manage access.
• Device Information: An Apple Push Notification service (APNs) token to deliver push notifications about tasks, safety alerts, or other system updates.
• Usage Data: Limited technical data, such as API request logs, to monitor App performance and troubleshoot issues. This data is not linked to your identity unless necessary for support.

We do not collect sensitive data like precise location, advertising identifiers, or health information. Data processed on-device (e.g., temporary caches) is not transmitted unless explicitly stated.

2. How We Use Your Data

We use your personal information for the following purposes:

• Authentication: To verify your identity via Microsoft authentication and grant access to the App.
• Functionality: To provide personalized features, such as task assignments, safety alerts, and vehicle check options, based on your role and permissions.
• Notifications: To send push notifications about system updates or tasks, using the APNs token.
• Support and Improvement: To diagnose technical issues, monitor App performance, and enhance user experience.

3. Data Sharing

We do not share your personal information with third parties, except in the following limited circumstances:

• Service Providers: We use Microsoft Azure for authentication and hosting services. Microsoft processes your email and authentication data in accordance with its privacy policy (see Microsoft Privacy Statement).
• Legal Obligations: We may disclose data if required by law or to protect our rights, safety, or property.
• Internal Use: Data is shared within our organization to manage system access and support App functionality.

No data is shared for advertising, marketing, or tracking purposes.

4. Data Storage and Security

• Storage: Personal information is stored securely on our servers and Microsoft Azure’s infrastructure. APNs tokens are stored in our backend database to enable notifications.
• Security: We implement industry-standard measures, including encryption and secure APIs, to protect your data from unauthorized access or disclosure.
• Retention: We retain your data only for as long as necessary to provide the App’s services or comply with legal obligations. Upon account deletion or sign-out, data is removed from the App and Core Data, though some logs may persist for system audits.

5. Push Notifications

The App uses push notifications to deliver system updates. To enable this, we collect and store your device’s APNs token. You may opt out of notifications via your device settings, but this may limit App functionality. We obtain your consent for push notifications during setup, as required by Apple’s guidelines.

6. Your Rights and Choices

Depending on your region, you may have rights under privacy laws (e.g., GDPR, CCPA) to:

• Access, correct, or delete your personal information.
• Opt out of certain data processing (e.g., push notifications).
• Request information about data collection and sharing.

To exercise these rights, contact us at info@watch-soft.com. You can also manage notifications in your device settings.

7. Compliance with Apple Guidelines

We comply with Apple’s App Store Review Guidelines, including:

• AppTrackingTransparency: The App does not track you across third-party apps or websites or access your device’s advertising identifier.
• Privacy Nutrition Labels: We accurately disclose data collection practices in App Store Connect, including email, user details, and APNs tokens, as outlined above.
• Privacy Manifest: Starting May 1, 2024, we include a PrivacyInfo.xcprivacy file to declare API usage (e.g., NSPrivacyAccessedAPICategoryDiskSpace) and reasons for data access, per Apple’s requirements.

8. Third-Party Services

The App integrates with:

• Microsoft Authentication: For secure login using your work email. See Microsoft’s privacy policy for details.
• Apple Push Notification Service: For delivering notifications. Apple does not retain your data beyond delivery.

We are not responsible for third-party privacy practices. Please review their policies for more information.

9. Data Collected via Web Traffic

The App communicates with our backend API (https://linqapi.c-r.ltd). IP addresses may be collected temporarily for API requests but are not stored or linked to your identity unless required for troubleshooting.

10. Children’s Privacy

The App is not intended for use by children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Watch Software Ltd
info@watch-soft.com

By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.